If you're an Elders Insurance Motor Vehicle policyholder with a vehicle over 5 tonne carrying capacity, you can take advantage of our complimentary Heavy Motor Assist service. Find out more here.
At Elders Insurance we adhere to the General Insurance Code of Practice 2014, including where it applies to claims handling.
Amongst many other things, the Code sets minimum standards and timeframes for claims handling and decision processes. Most importantly, it provides you with rights and protections when you make a claim, ensuring you'll get the help you need if you're ever unhappy with the claims process.