Elders Insurance Ipswich

Iain Fleming is the owner and operator of Elders Insurance Ipswich. As our dedicated agent, Iain leads the day-to-day operations of the office and oversees the local team. With more than 20 years of experience in the insurance industry, Iain brings extensive knowledge across a range of sectors, including business and farming. His focus is on ensuring that our office delivers efficient service and maintains the high standard of professionalism and community connection that clients expect from Elders Insurance.

Trent Castleman is the Office Manager at Elders Insurance Ipswich. In this role, Trent oversees a significant portion of our client portfolio and contributes to the coordination of our business, farm, & personal insurance operations. Known for his customer-focused approach, Trent plays a key part in ensuring that our service remains approachable, responsive, and aligned with the high standards of Elders Insurance.

Tracy Fleming is a valued Claims Officer at Elders Insurance, bringing years of experience to her role. As part of our claims team, Tracy works diligently on general claims management activities. She's also entrusted with handling some of our more complex cases, utilizing her expertise to ensure fair and thorough resolutions. At Elders, Tracy's contributions are integral to maintaining the high standard of service we strive to provide for our clients.

Raylene Burns serves as a Claims Officer alongside Tracy at Elders Insurance. Specializing in claims and their management, Raylene dedicates her time to overseeing all stages of our claims process. Her role involves general claims management activities, where she ensures our clients' claims are handled efficiently and effectively from the onset. Raylene's diligence aids in making our claims process smooth and hassle-free for our clients.

Jake Castleman is a valued member of the Elders Insurance Ipswich team, working across both sales support and claims processing. In his role, Jake assists with a range of general insurance enquiries and supports the day-to-day operations of the office. He also plays an important role in managing claims, helping ensure a smooth and efficient process for our clients. With a focus on service and attention to detail, Jake contributes to delivering the professional and community-minded experience Elders Insurance is known for.