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COVID-19 UPDATE
We have been closely monitoring the COVID-19 situation with the health and safety of our team members, customers and the wider community our greatest priority.
After careful consideration, and with the easing of government restrictions, we are pleased to announce that we have re-opened our office to the public.
From 25/05/2020, you can once again visit the Elders Insurance Bundaberg office for in-person face to face service.
Rest assured that we are taking all appropriate measures, following government guidelines to be a COVID-19 compliant business:
Please call ahead to make appointments where possible.
If you are showing signs of illness, particularly cold and flu or have returned from overseas in last 14 days, please refrain from attending office.
As always, if you prefer, our personal service will continue to be available by phone and email.
For assistance please call 07 4199 7100 or email us at eldersinsurancebundaberg@elders.com.au
We appreciate your continued support as we work through this together. Please stay safe and healthy.
Brendan Rogers and the team at Elders Insurance Bundaberg pride themselves on delivering quality service by making the insurance process and decision making easy and hassle-free for its customers.
Our team offers a professional and friendly approach with commitment to finding the best solution for our customers' Insurance requirements.
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Brendan started his insurance career at Elders Insurance Swan Hill, Victoria, in 2002 and five years later had the opportunity to purchase the Elders Insurance Bundaberg agency.
As the local insurance agent, Brendan often meets customers on their premises so he can gain a thorough understanding of their operations.
With extensive knowledge and experience in the insurance sector, Brendan has the ability to determine a customer’s requirements and tailor a solution that best meets their needs.
He has a Diploma of Financial Services (Insurance Broking).
On a personal note, Brendan and his wife Amy have three young children. He enjoys his family time, camping, travelling and the Queensland lifestyle.
In 2005, Michelle started working in the insurance industry in her home country of New Zealand. She moved to Australia in 2009 when she began working for Elders Insurance Bundaberg.
She has a Diploma of Financial Services (Insurance Broking), and Diploma in Business Communications.Â
Michelle enjoys assisting new and existing clients in all classes of insurance, and manages claims processed in the local Bundaberg office.Â
Ruth has over 30 years’ experience in the insurance industry and strongly believes that providing service standard to a high level is imperative in business.
Specialising in Industrial, Professional Risks, Motor Fleets (including heavy haulage), Farm and Business insurance, Ruth visits customers’ premises to fully understand their activities and designs an insurance program that provides the protection they need.
Ruth holds a Diploma of Financial Services (Insurance Broking).
Whilst being the newest Team member, Jo has over 20 years’ experience in the Insurance Industry.Â
Her main focus is providing exceptional customer service to all customers. Jo is most experienced in Claims, and has experience in handling claims in various products.
Jo has completed her Tier 1 accreditation in General Insurance which allows her to assist customers with new business and existing enquiries, in addition to her main role as claims officer.Â
Shelley was born and raised in Bundaberg and is proud to live in our beautiful region. She enjoys working with the Bundaberg team to provide a local and quality service to the community.
Joining the team in 2017, Shelley is continuously developing her skills and can assist you with all your Personal and Landlord Insurance inquiries. She takes pride in offering efficient and valuable service to each and every customer.
Shelley has attained her Tier 1 accreditation in General Insurance.Â
Amber is the friendly face you first see when you visit our office and has been with the company since 2014.Â
She is able to assist you with Personal, Landlord and Travel insurance inquiries. Amber is also handling some local claims ensuring they are processed efficiently and with care.
Amber has attained her initial Tier 2 accreditation and has plans to further her insurance studies.
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So nice to be appreciated. What a wonderful surprise from a client to say thank you for going above and beyond.
...ContinuedCOVID-19 UPDATE We’ve been closely monitoring the COVID-19 situation with the health and safety of our team members, customers and the wider community our greatest priority. After careful consideration, and with the easing of government restrictions, we are pleased to announce that we have
...ContinuedIMPORTANT INFORMATION The health, safety and wellbeing of our team members and customers is our priority. After careful consideration we have made the decision to temporarily close our office. Our team members are still available to assist. We have taken the necessary actions to ensure our
...ContinuedIn the interests of keeping our team members, customers and those in the communities we work in safe, we’re taking seriously our role in containing COVID-19. We respectfully ask you not to come into our office if you: - Have returned from overseas in the last two weeks - Have come into contact with
...Continued