Your home is your castle. Protect the things you treasure from theft, fire, and storm damage. our local Elders agent will guide you through all the options – so you get the cover that suits your needs.
Choose from two types of cover:
Calculate the value of your home contents, or replacement cost of your building here.
You can request a quote online and your local Elders Insurance agent will contact you to discuss your needs. Or, you can find your local Elders Insurance agent here and call them directly.
Contact your local Elders Insurance agent. They will lodge your claim on your behalf and can manage your claim for you. You can find your local Elders Insurance agent on your Elders Insurance policy documentation. Before you make a claim, please have your policy number ready. You will need to provide information about the incident including details of any other parties involved. If your vehicle has already been towed, please let us know when lodging your claim.
How can I find out about my claim?Your local Elders Insurance agent or claims officer can help. Please let them know your claim reference number and they will take you through the next steps.
Please contact your local Elders Insurance agent and they will assist you with any changes you require.
Where do I find my policy number?You will find your policy number on the top left-hand side of your policy schedule, renewal invitation or endorsement schedule we send you.
Where can I find my agent's contact details?You will find your local Elders Insurance agents details on the top right-hand side of your policy schedule, renewal invitation or endorsement schedule we send you.
How do I pay or renew my policy?You can pay annually before or on the due date with cash, cheque, money order, Visa or Mastercard, or BPAY. You can also pay monthly by direct debit via Electronic Funds Transfer (EFT) using your bank account or credit card.
Will my policy renew automatically?We’ll send you a renewal notice at least 14 days before your renewal date. If you choose to pay your policy by monthly direct debit, it will renew automatically on the date specified in your renewal notice unless you advise us otherwise. If you choose to pay your policy annually, your policy will lapse if it isn’t paid within 45 days. We’ll send you a reminder notice, followed by an expiry notice 14 days after it lapses.
How do I cancel my policy?Contact your local Elders Insurance agent and they will assist you with your cancellation.
How do I update my personal information?Contact your local Elders Insurance agent and they will update your details.
Where can I find my Certificate of Insurance?Contact your local Elders Insurance agent and they can send you a copy
How do I get a copy of my Certificate of Currency?You can request it online here or call your local Elders Insurance agent for a copy.
Where can I find my PDS?We send you a PDS when you take out your policy. If your cover changes, we will send you a new PDS when you renew your policy. You can find your PDS online or call your local Elders Insurance agent for a copy.
What insurance policies do I need?Your local Elders Insurance agent can help you find the right policy for your needs. Call us on 13 56 22 or find your local Elders Insurance agent here.
How do I find out what my policy covers?Please refer to your PDS and policy wording. One will be sent to you when you take out your policy. It covers the terms, conditions and exclusions that apply. If you have any questions regarding your cover, please call your local Elders Insurance agent.
Can I receive my policy documentation via email?Yes. Please let your local Elders Insurance agent know this is your preference and they will update your policy to send all future documentation to your email.
No, there are no extra fees or charges when you pay by monthly instalments.
Can I pay a higher excess to reduce my premium?Yes. Please call your local Elders Insurance agent to discuss.
Is there a fee or surcharge for credit card payments?We don’t charge any fees or a surcharge to pay by Visa or Mastercard.
To help you figure out how much cover you need (your ‘sum insured’), use our Home Building Calculator and Home and Contents Calculator.
Simply answer some questions about your home and your contents to calculate a sum insured. The Home Building Calculator considers your location, the size of your home, the rebuild costs, as well as other factors often overlooked, such as architect and surveyors’ fees and debris removal. Our Home and Contents Calculator factors in the quality and quantity of your belongings.
If you have any questions or need further assistance, please contact your local Elders Insurance agent.
You can elect to receive your insurance policy documents by email, no need to wait for the post to arrive, receive your policy documents straight to you inbox. Should you wish to receive your insurance policy documents via email please, simply fill out your details and submit a request to go paperless. Click here to submit.
Use our insurance calculators to quickly estimate the level of cover required.
* This calculator estimates the replacement cost of your home using information supplied by Cordell
Information.
It is intended only as a Guide. By providing general information about your home, the calculator
will provide an estimated replacement cost including an allowance for professional fees, demolition,
removal of debris and GST. You should also consider whether you need a professional valuation by
contacting an architect, builder or other valuation expert.
^ To ensure you have adequate cover to meet the cost of replacing your possessions, it is important
to review your home contents each year.
This calculator estimates the value of your home contents using values supplied by Sum Insured Pty
Ltd, Australia's leading provider of building contents cost information. Make sure items are insured
for their full replacement value, not the amount originally paid.
It is intended only as a Guide. By providing general information about your home, the calculator
will provide an estimated replacement cost including an allowance for professional fees, demolition,
removal of debris and GST. You should also consider whether you need a professional valuation by
contacting an architect, builder or other valuation expert. It is intended only as a Guide. By
providing general information about your home, the calculator will provide an estimated contents
value and summary that you can further edit for a more accurate result if you wish.
Can't find the insurance that fits your needs? Our local agents are here to help you. We can tailor a quote to suit.
Find your local agent
13 56 22
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