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Elders Insurance Ballarat


We've been closely monitoring the COVID-19 situation with the health and safety of our team members, customers and the wider community our greatest priority.

After careful consideration, and with the easing of government restrictions, we are pleased to announce that we have re-opened our office to the public.

From 21st SEPT 2020, you can once again visit the Elders Insurance BALLARART office for in-person face to face service.

Rest assured that we are taking all appropriate measures, following government guidelines to be a COVID-19 Compliant business:

- practicing social distancing and limiting the number of customers in the office at one time

- an increased focus on hygiene and sanitisation

- offering contactless payment options

- wearing of masks whilst in office

As always, if you prefer, our personal service will continue to be available by phone and email.

For assistance please call 03 4313 5200 or email us at eldersballaratinsurance@elders.com.au

We appreciate your continued support as we work through this together. Please stay safe and healthy.

At Elders Insurance Ballarat, we pride ourselves on continually upholding our core philosophy "Insurance for locals by locals".

Our qualified and enthusiastic team is committed to providing the highest quality insurance service to our clients across Ballarat and surrounding areas.

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214 Armstrong Street South
Ballarat, VIC 3350

Get directions >

Phone 03 4313 5200
After hours 0412 324 299
Emergency after hours contact 0428 519 889
Fax 03 4313 5255

Services we offer

Our team

With over 100 years of combined industry experience, our friendly, well qualified and professional team is committed to providing Ballarat and the surrounding areas with the highest quality service and insurance advice.

Each member of our team is trained to meet the requirements of ASIC, with most obtaining qualifications that exceed those expectations.

This provides our clients with peace of mind knowing they are dealing with qualified people who are trained to advise them on the best insurance solutions to protect them and their businesses' most important assets.

We are extremely proud of the reputation our team has developed for going the extra mile for our customers.

Profile photo of John Coughlan

John Coughlan

03 4313 5200
  • Experience +

    Locally born and bred, John has worked in the insurance industry for 34 years.

    He joined Elders Insurance in September 2003 as an Authorised Representative after purchasing a franchise located in Ballarat.

    John has a comprehensive understanding of the insurance requirements for the local community and specialises in business insurance for small to medium sized companies.

Profile photo of Shane Hooper

Shane Hooper

03 4313 5200
  • Experience +

    Shane has been involved in the insurance industry since 1988 having spent time as an underwriter in Ballarat.  He started the Elders Insurance Ballarat business in 1991 and with his business and farm insurance knowledge, provides a dedicated service to Ballarat and the surrounding districts, concentrating on growth in commercial, farming and personal insurance needs.

Profile photo of Tom Molan

Tom Molan

03 4313 5200
  • Experience +

    Although new to the insurance industry, Tom’s 25 years of education and small business experience in Ballarat assists him to understand the unique requirements of the local community and how to develop insurance solutions to protect your specific needs.

Contact us

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