Location

Elders Insurance Innisfail

At Elders Insurance Innisfail, we support individuals, families, and businesses in our local community.

Our team brings strong local knowledge and experience across a broad range of insurance products, including business insurance, farm insurance, personal insurance, fleet and commercial motor insurance. We focus on providing accurate information, personal service, and ongoing support, so our customers can make informed decisions about their insurance.

There is a range of insurance products designed to help protect what is important to you, along with local claims support to assist you through the claims process and help you get back on track as quickly as possible.

As a locally based agency, we value long-term relationships and take pride in being accessible. We are proud to be actively involved in our local community. Our agency supports a range of community initiatives through sponsorships, volunteering, and participation in local events. Contributing to our local community allows us to stay connected to the people and communities we serve.

We can help you explore cover options so you can make informed decisions. Our team of insurance experts can explain the product features and answer your questions, so you can consider which options may suit your needs.

We're here to help.

We welcome you to get in touch or visit us to learn more about how we can support your insurance needs.

Address
44 Rankin Street
Innisfail, QLD 4860

Get directions >

Contact
Phone 07 4063 4700
After hours 0400 635 576
Email Facebook

Services we offer

Our team
Profile photo of Tony Urquhart

Tony Urquhart


Agent
  • Experience +

    With more than 30 years in the insurance industry, Tony is your local agent on the Cassowary Coast. He has been an Authorised Representative of Elders Insurance since 2006 and has enjoyed servicing the needs of his Cassowary Coast clients throughout this time.

    Tony has developed a broad range of knowledge in insurance to assist business, farm and personal clients make informed decisions on their insurance requirements.

    Tony is fully compliant with the Financial Services Reform Act (2001) and is ASIC Tier 1 and 2 qualified.

Profile photo of Vicki Urquhart

Vicki Urquhart


Claims Officer
  • Experience +

    Vicki is a proud Cassowary Coast local who started working with Elders Insurance in 2011.  She has worked in the local insurance industry since 1991.

    Vicki is our local Claims Officer and understands that claiming can be a daunting process.  She works to ensure that your claims experience is as stress free and easy as possible and processed in a timely manner.

    Vicki is fully compliant with the Financial Services Reform Act (2001) and is ASIC Tier 1 and 2 qualified.

Profile photo of Kim Logan

Kim Logan


Sales Support Officer
  • Experience +

    Kim joined Elders Insurance Innisfail in 2020 and has lived in the Cassowary Coast region for 20 years.  

    Kim brings 5 years local insurance experience and takes pride in offering efficient and excellent customer service and looks forward to meeting the insurance needs of both our new and existing clients.

    Kim is fully compliant with the Financial Services Reform Act (2001) and is ASIC Tier 1 & 2 qualified. 

Elders Insurance Innisfail Social Feed

Social
2 Apr

Wishing you all a wonderful long weekend. For any emergencies, please phone 0400 635 576 & leave a message.

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Social
24 Feb

🚨POSITION AVAILABLE🚨 We are looking for a Customer Service Representative to join our team. If you are a people person and admin extraordinaire looking to kick start your career in insurance, this is a great opportunity! You will be fully trained and mentored in company practices. Duties will

...Continued
Social
8 Jan

🤝 Community Pop-Up Hub for Flying Fish Point residents 🤝 📌 Today - 8 January 2026 - 3pm to 6pm 📌 QCWA Hall - Alice Street, Flying Fish Point Come along, have a cuppa, and receive information about disaster funding and community support services, report concerns, complete GIVIT applications,

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Social
8 Jan

If you live in an area that is prone to bushfire, severe storms or cyclones taking the appropriate steps to prepare for extreme weather events is critical. Much of the essential preparation starts outside your home, but have you thought about how to prepare for an insurance claim? There are a

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