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Elders Insurance South West Victoria

Elders Insurance South West Victoria, located in Warrnambool, is a professional insurance agency run by an enthusiastic, experienced and qualified local team.

Clients benefit from the quick and efficient handling of the majority of claims in our local office by our dedicated team. We provide a professional, personal and supportive approach when guiding our clients through the claims process. Wherever possible, we use local tradespeople and suppliers during the claims process which helps support the community. We understand the importance of efficiently processing claims in order to minimize any inconvenience to our clients.

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Shop 5, Bayside City Plaza, 24-36 Fairy Street
Warrnambool, VIC 3280

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Phone 03 5559 0977
After hours 1300 554 184
Fax 03 5559 0900

Services we offer

Our team
Elders insurance team members at Elders Insurance South West Victoria office
Profile photo of Tony Morrison

Tony Morrison

03 5559 0977
  • Experience +

    Tony started with QBE, parent company of Elders Insurance, in 1998, and has progressed to Managing Director /owner of Elders Insurance South West Victoria.

    Having grown up on his parents’ farm and worked in their water delivery business, Tony’s background has helped him better understand the needs of farmers and business owners and what they expect from their insurance agent.

    Tony’s qualifications include Tier 1 Compliance in General Insurance and Personal Accident & Illness; and a Diploma of Financial Services.  He manages a diverse range of clients and provides specialist knowledge in:

    • the agricultural industry, including corporate and family owned operations;
    • small and medium enterprise - Business Insurance;
    • Marine / Transit Insurance;
    • Heavy Haulage / Commercial Motor / Earthmoving;
    • Construction / Builders Warranty Insurance; and
    • Public, Product & Professional Liability.

    Service is at the heart of Tony’s approach to business and he ensures every interaction with him and his team is professional and pleasant.

    With his friendly and approachable nature, Tony helps every client to feel comfortable with their insurance decisions.

Profile photo of Kristi Keilar

Kristi Keilar

Sales Support / Claims Officer
03 5559 0977
  • Experience +

    Kristi has been in the insurance industry since 2003, joining QBE / Elders Insurance in 2004.  She is Tier 1 and 2 compliant with a Diploma of Financial Services General Insurance.

    Kristi has a strong understanding of our farming clients’ needs having grown up on her parents’ farm in Dunkeld.  She has six years’ experience managing and processing claims, providing a responsive and efficient service.

Profile photo of Nikkie Murley

Nikkie Murley

Sales Support / Claims Officer
03 5559 0977
  • Experience +

    Nikkie joined the business in 2001 and is one of our claims specialists having had many years experience processing and managing claims.  Nikkie is Tier 1 and 2 compliant with a Diploma of Financial Services General Insurance.

    Known for her exceptional service, Nikkie has undertaken many roles in her insurance career and brings indepth knowledge of the local area to our team and clients.

Profile photo of Krystal Coote

Krystal Coote

Sales Support / Claims Officer
  • Experience +

    Krystal has been in the insurance industry for over 10 years, with 8 years working at a local assessing firm.  Krystal is Tier 1 & 2 compliant with a Diploma of Financial Services General Insurance.

    With her prompt response and friendly nature she is always happy to help assist clients with their personal insurance enquires and claims processing.


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