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COVID-19 UPDATE
We have been closely monitoring the COVID-19 situation with the health and safety of our team members, customers and the wider community our greatest priority.
After careful consideration, and with the easing of government restrictions, we are pleased to announce that we have re-opened our office to the public.
From 05/07/2020 you can once again visit the Elders Insurance Toowoomba office for in-person face to face service.
Rest assured that we are taking all appropriate measures, following government guidelines to be a COVID-19 Compliant business:
- practicing social distancing and limiting the number of customers in the office at one time
- an increased focus on hygiene and sanitisation
- offering contactless payment options
As always, if you prefer, our personal service will continue to be available by phone and email.
For assistance please call 0746339130 or email us at insurancetoowoomba@elders.com.au
We appreciate your continued support as we work through this together. Please stay safe and healthy.
Our team delivers a highly personalised service to all our clients.
We are committed to providing the highest quality insurance service.
We are locals and understand the specific needs of the people and businesses within Toowoomba City, in the Lockyer Valley and on the Darling Downs. As a result, our insurnance products cater for a great variety of needs, across all areas of insurance and risk management.
We have strong local connections within the nearby towns and rural communities and we strive to maintain a strong involvement in various community activities.
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Our experienced, professional and friendly team are committed to providing the highest quality insurance service to our clients.
Every Elders Insurance Toowoomba staff member is trained to meet the requirements of ASIC. Collectively we have more than 100 years of experience so you can have peace of mind you are dealing with a team of professionals who are qualified to deliver solutions tailored to meet your individual needs, to protect your business and personal assets.
We invest in understanding our clients so we can provide a premium service when something goes wrong. You can rest assured we will go the extra mile to support you through the claims process.
We are extremely proud of the reputation our team has developed for providing a superior service to our clients.
"Being approachable and relatable is really important. I love having a chat with my clients as it helps me to understand what is important and relevant to them. My clients know they can trust me."
With more than 16 years in the insurance industry Paul is your local agent. He started his insurance career with the National Farmers Union Mutual in the UK before joining Elders Insurance in 2005 as the Elders Insurance Regional Manager. After a stint as the Queensland State Manager, in 2008 Paul took the opportunity to buy into the Elders Insurance Toowoomba franchise. Paul has developed a broad range knowledge in insurance to assist farm and business owners make informed risk management decisions.
Paul has completed a Bachelor in Agricultural Economics. He is fully compliant with the Financial Services Reform Act (2001) and is ASIC Tier 1 and 2 qualified.
Leona has more than 16 years’ experience in the insurance industry and has been part of the Elders Insurance Toowoomba team since 2011.
She started her insurance career working with NRMA and Suncorp before joining the team at Elders Insurance. She is a Toowoomba local with a  good understanding of the local area. In 2019 Leona became a partner in the business alongside  Paul Humphreys. Â
She is fully compliant with the Financial Services Reform Act (2001), is ASIC Tier 1 and 2 qualified and has Certificate IV in General Insurance.
With more than 40 years in the insurance industry, mostly in the Toowoomba region, Colin’s insurance knowledge is second to none. Colin has been an Authorised Representative of Elders Insurance since 2000, including time as the agent at Elders Insurance Yeppoon.
He is an Australia and New Zealand Institute of Insurance and Finance Senior Associate and is ASIC Tier 1 and 2 qualified.
Emma joined Elders Insurance Toowoomba in 2017 but has been working in the insurance industry for more than 18 years. She grew up on a large rural property in North West NSW and moved to Toowoomba 19 years ago.
Emma ensures your claims are handled in a professional and timely manner and endeavours to make your claims process as stress-free and easy as possible.
She is fully compliant with the Financial Services Reform Act (2001) and is ASIC Tier 2 accredited.
Jodie has been a part of the Elders Insurance Team since 2009 and is available part time. She grew up locally in Pittsworth and is enjoying being back on the Darling Downs after years living abroad and interstate.
Jodie enjoys helping clients when they need to lodge a claim. She will personally ensure that your claims are managed in a timely and professional manner.
She is fully compliant with the Financial Services Reform Act (2001) and is ASIC Tier 2.
Tania has been part of the Elders Insurance Toowoomba team since 2013 and is available part-time. Born and raised in Toowoomba, Tania has worked across financial planning and banking sectors before joining Elders Insurance.
As client service is at the core of her experience, Tania will follow the progress of your claims and ensure that a positive experience is maintained during the claim process.
She is fully compliant with the Financial Services Reform Act (2001).
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