Location

Elders Insurance Mackay

The team at Elders Insurance Mackay pride themselves on helping clients to build complete insurance protection programs.

The main products we offer include:

Business Insurance, Farm Insurance, Hobby Farm Insurance, Public Liability Insurance, Professional Indemnity, Landlord Insurance, Home & Contents Insurance, Commercial Motor Insurance, Earthmoving, Contracting Insurance and Car Insurance.

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Address
Shop B, 76 Gordon Street
Mackay, QLD 4740

Get directions >

Contact
Phone 07 4898 6500
After hours 0421 997 386
Email Facebook

Services we offer

  • Arranging building insurance for my house in the Mackay area was made quick and easy by Steven at Elders Insurance. His response times were very prompt and he spoke with frankness and honesty, providing me with some really helpful tips and information on insuring in Queensland.

    – Carolynne Jacobs , Solicitor, Sydney
  • Thank you so much! I don't think there's a word to describe how I'm feeling right now.If I had to make one up it would be "Megappy". Mega Happy right now. I will get everything filled out just as soon as Colleen comes home (with the champagne) You've just made a customer for life.We were saving a little over $30 per week... total, and it wasn't guaranteed. Now we might actually be able to enjoy life a little bit more.No other insurance company would have bothered going as far as you did for us. You've changed our lives.Would you mind if I mentioned this story at my workplace? I'd be happy to recommend you to everyone. Maybe even post it up on our Intranet."Freelief", another made up word for being so relieved of burden the sky looks blue again.I could go on. But it'd probably get even weirder.

    – Jeremy Teong
  • John is my Dad, I just wanted to say to you I'm so thankful that you are assisting him, he is in good hands. Well done!! I know Michelle and Lauren and I was going to send the girls a message on FB to say WOW!! My Dad has had the same banker, Doctor, solicitor, real estate agent, and insurance broker for all of his life and he is 70. The Insurance Broker is the only one he has changed and he changed to Elders Insurance, you have provided him what he wanted and peace of mind with his insurance policies. He is very happy with the work you have done for him.

    – Kate Wilschut
  • "I took my house and contents policy to Michelle to ask her advice on our cover. She was happy to explain to me the good points of my cover and then went through and explained how Elders Insurance could help me. I understood everything she spoke about but most importantly I felt confident that I was dealing with an experienced professional who was on my side. I am happy to say that I have changed my cover over to Elders Insurance Mackay and I know I can call the owner and ask for assistance and that they will be there for me when I need."

    – Maree
  • "We have enjoyed our relationship with you and Elders and would recommend you to any friend/family who is looking for a company that treats its clients well ; you certainly do this."

    – David John & Denise Bullock
Our team
Elders insurance team members at Elders Insurance Mackay office
Profile photo of Michelle Cross

Michelle Cross


Agent
(07) 4898 6500 | 0421 997 386
ua.moc.sredle@ssorc.ellehcim
  • Experience +

    Michelle has been with Elders Insurance since 2001 and commenced her career in the insurance industry over 18 years ago.  She has attained her Diploma of Financial Services for General Insurance, Insurance Broking and the Diploma of Financial Services Financial Planning.  Michelle is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and holds her Certified Insurance Professional (CIP) qualifications.

    On a personal note, Michelle has been married for almost 20 years, has two young children and is involved in many community activities.  Her favourite weekend activity is fishing, camping and spending time with her family.

Profile photo of Steven Cross

Steven Cross


Sales Manager
ua.moc.sredle@ssorc.nevets
Profile photo of Josh Smith

Josh Smith


Senior Account Executive
0476 997 386
ua.moc.sredle@1htims.hsoj
Profile photo of Ashley Bridger

Ashley Bridger


Operations Manager
ua.moc.sredle@regdirb.yelhsa
Profile photo of Maddy Nolan

Maddy Nolan


Account Executive
07 4898 6500
ua.moc.sredle@nalon.yddam
Profile photo of Rebecca Pennell

Rebecca Pennell


Account Executive
(07) 4898 6500
ua.moc.sredle@llennep.acceber
Profile photo of Wendy Eiteneuer

Wendy Eiteneuer


Account Executive
(07) 4898 6500
ua.moc.sredle@reuenetie.ydnew
Profile photo of Ashlee Carroll

Ashlee Carroll


Senior Claims Manager
0402 716 925
ua.moc.sredle@llorrac.eelhsa
Profile photo of Lyndele English

Lyndele English


Account Executive
(07) 4898 6500
ua.moc.sredle@hsilgne.elednyl

Elders Insurance Mackay Social Feed

Social
28 Mar

Our office will close at 5pm today and reopen on Tuesday! We hope everyone has a happy and safe long weekend!

...Continued
Social
27 Mar

Congratulations to our leaders for a milestone 25 years married! Fun fact! Not only have they been married for 25 years Michelle started Elders Insurance Mackay and Pioneer Valley & Isaac in 2001 with Steve joining the business full time in 2005 helping form the successful, trusted & local business

...Continued
Social
21 Mar

Well deserved recognition for one of our local farming families.

...Continued

Contact us

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